Structured Problem Solving Techniques For Managers & Leaders
Published 7/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 363.51 MB | Duration: 1h 27m
Learn top 9 skills for understanding the techniques available globally to solve problems & also apply in structured way
What you'll learn
Gain a thorough understanding of various problem solving framework and learn how to implement it effectively to solve complex
Acquire practical knowledge and hands-on experience with a wide range of problem-solving tools and techniques
Explore the Kano Model to gain insights into customer needs and preferences.
Gain knowledge of the PDCA Cycle to drive continuous improvement and iterative problem-solving
Requirements
Basic knowledge of processes are needed. Should have minimum 2 years experience.
No prior knowledge of problem-solving techniques is required to enroll in this course
Description
Welcome to the comprehensive course on Structured Problem Solving Techniques for Managers & Leaders! This course is designed to equip you with the essential tools and methodologies needed to effectively tackle complex problems and make informed decisions in your professional role.Throughout this course, you will delve into a wide range of problem-solving techniques and frameworks that are widely used in the business world. We will start by exploring the DMAIC (Define, Measure, Analyze, Improve, Control) process, which provides a structured approach to problem-solving and continuous improvement. You will learn how to identify problems, collect data, analyze root causes, and implement effective solutions.As we progress, we will dive into the concept of Management by wandering around, a valuable technique that emphasizes the importance of observing and interacting with your team and organization. We will also explore SIPOC (Supplier, Input, Process, Output, Customer) analysis, which helps you understand and optimize key processes within your organization.Additionally, we will cover the powerful Why Why analysis, a technique for uncovering the underlying causes of a problem by repeatedly asking "Why?" This will be followed by an in-depth exploration of various Brainstorming techniques to generate creative ideas and solutions.Furthermore, we will delve into the Kano Model, which enables you to prioritize customer needs and determine the features that create the most value. We will also explore the Pareto principle, PDCA (Plan, Do, Check, Act) Cycle, and RACI (Responsible, Accountable, Consulted, Informed) matrix, providing you with valuable insights into process improvement, project management, and effective delegation.By the end of this course, you will have a solid foundation in structured problem-solving techniques that will enhance your ability to analyze complex situations, make informed decisions, and drive meaningful change within your organization. Join us on this learning journey and unlock your potential as a problem-solving leader! Enroll now and take the first step towards becoming a more effective and influential manager or leader.
Overview
Section 1: DMAIC Technique
Lecture 1 DMAIC Process Explained with Example
Section 2: Management By Wandering Around Technique
Lecture 2 Management By Wandering Around
Section 3: SIPOC Technique
Lecture 3 SIPOC Explained with Example
Section 4: Root cause analysis -5 Why Technique
Lecture 4 The 5 Whys Explained - Root Cause Analysis
Section 5: A Brainstorming Technique
Lecture 5 Charette Procedure_ A Brainstorming Technique
Section 6: Kano Model Technique
Lecture 6 The Kano Model Explained
Section 7: Pareto Technique
Lecture 7 Pareto Analysis for Problem Solving
Section 8: PDCA Technique
Lecture 8 PDCA Cycle Explained (Deming Cycle _ Shewhart Cycle _ PDSA)
Section 9: RACI Technique
Lecture 9 RACI Matrix
Managers and Supervisors: Those who are responsible for overseeing teams and making critical decisions,Team Leaders and Project Managers: Professionals who lead teams or manage projects will gain valuable insights into process improvement, project management, and delegation,Business Analysts and Consultants: Individuals involved in analyzing and solving business problems will find this course highly valuable.,Entrepreneurs and Business Owners: As an entrepreneur or business owner, having strong problem-solving skills is crucial for navigating challenges and driving success.,Professionals Seeking Career Advancement: If you aspire to advance your career into managerial or leadership positions, this course will provide you with the necessary problem-solving skills and techniques
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