Putting Itil® Into Practice: Setting Up A New Itil® Service
Released 04/2025
With Mark Grey
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 1h 25m 2s | Size: 181 MB
Learn practical activities to help you set up an ITIL service, including identifying user and business needs that will help you deliver a successful ITIL minimum viable service.
Course details
Setting up a new ITIL service may seem overwhelming. There are so many variables to consider that makes each service unique, so how do you ensure you increase your chances of getting it right the first time? This course with instructor Mark Grey gives you the key activities, guidance, and information you will need to ensure you create a minimum viable service. Mark covers the importance of stakeholders and business requirements, documentation, and workshops that can help you overcome the challenges of ambiguity in a workplace to refine business needs.
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