[MULTI] Certified 8d Problem Solving Specialist (accredited)

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Certified 8d Problem Solving Specialist (accredited)
Published 5/2025
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Language: English | Duration: 2h 53m | Size: 2.97 GB
Master 8D Problem Solving Tools | Eliminate Root Causes Using the Proven 8D Problem Solving framework | PDU, CPD Enabled​

What you'll learn
Understand and apply the 8 Disciplines (8D) Problem Solving methodology to resolve recurring service-related failures and prevent their recurrence
Learn how to form effective cross-functional teams (D1) to tackle complex service issues collaboratively
Gain the ability to accurately define problems (D2) using structured tools like the 5W2H framework and data-driven insights
Develop skills to implement interim containment actions (D3) that minimize customer impact while long-term fixes are developed
Master techniques to identify and verify root causes (D4) using tools like the 5 Whys and Fishbone Diagram
Learn to develop targeted corrective actions (D5) that eliminate the root cause and implement solutions effectively (D6) in real-world service environments
Understand how to prevent problem recurrence (D7) by updating SOPs, training teams, and embedding long-term monitoring systems
Discover how to document lessons learned and recognize team efforts (D8) to build a culture of continuous improvement
Apply the 8D methodology to real-world case studies in service industries like healthcare, hospitality, finance, retail, and more
Earn an internationally accredited 8D Specialist Certification and receive 1.5 pre-approved PDUs, CPDs, CEUs, and PDCs to enhance your professional profile
Requirements
There are no prior problem-solving or Six Sigma certifications required-this course is beginner-friendly
A basic understanding of service operations (such as customer service, hospitality, healthcare, etc.) is helpful but not mandatory
Learners should have access to a computer or mobile device with internet connectivity to watch video lectures and complete activities
A curious mindset and a desire to solve problems in a structured, effective way will help you make the most of this course
Optional: Familiarity with basic workplace challenges or recurring issues can help you relate more deeply to real-world case studies presented in the course
Description
CERTIFIED 8D PROBLEM SOLVING SPECIALIST (ACCREDITED)Eliminate Recurring Failures | Solve Problems Systematically | Earn 3 Pre-approved PDUs | PDCs | CPDs | CEUsMost teams fix symptoms, not causes. And that's why the same problems keep coming back.Are you ready to lead structured, high-impact investigations that eliminate costly issues at the root? If yes, you're in the right place.The Certified 8D Problem Solving Specialist course is your go-to training to master the globally recognized 8D methodology-used by elite organizations like Ford, Boeing, and NASA. Built specifically for service industry professionals, this course gives you a repeatable, results-driven approach to tackle complex problems, lead cross-functional teams, and deliver permanent solutions.This is not just another problem-solving course. This is an accredited, real-world 8D masterclass-taught by globally renowned instructor Rahul Iyer-that gives you the clarity, structure, and tools needed to drive quality, reduce costs, and elevate customer satisfaction.Whether you're fixing service breakdowns, customer complaints, or compliance issues-8D Problem Solving is your roadmap to eliminate chaos and drive lasting operational improvement.What will you achieve by completing the 8D Problem Solving Specialist Certification Course?Become a Certified 8D Problem Solving Specialist, accredited by AIGPE™Master the globally adopted 8 Disciplines (8D) methodology used by Fortune 500sLearn how to lead structured root cause investigations and prevent repeat issuesBuild expertise in tools like 5 Whys, Fishbone Diagram, and 5W2HApply 8D to real-world service industry failures-from healthcare to hospitalityLearn how to respond to customer complaints, workflow breakdowns, or delivery failures with confidenceBuild a professional credential that proves your ability to solve problems systematicallyEarn 3 pre-approved PDUs, PDCs, CPDs, and CEUs to boost your global professional standingGet access to 2.5+ hours of practical video content and 30+ downloadable tools and resourcesWho is this course for?This course is designed for service industry professionals who face recurring problems and want to lead structured, data-driven problem-solving projects. If you work in:Customer Support or Call CentersHospitality, Travel, or Event ManagementHealthcare, Education, or NonprofitsRetail, Logistics, or Supply ChainHR, Learning & Development, or ComplianceIT Services or Financial Operations.then this course is for you.Whether you're a manager, supervisor, team lead, project owner, or quality professional-these 8D skills will help you solve service failures at the root and make a lasting impact.This course is not for individuals outside the service industry or those seeking advanced Six Sigma or engineering-specific courses.Why is this one of the top-rated courses in structured problem solving?Recurring failures cost time, money, and trust. Yet most professionals still rely on instinct or trial and error to solve them.This course changes that.It's built on industry-proven techniques, practical examples, and actionable steps. You won't just understand problem-solving-you'll do it. With clarity. With confidence. With consistency.No vague theory. No fluff. Just tools that work.The Course Structure: Simple, Action-Packed, and Real-World ReadyThe course is divided into 6 powerful sections:Course Introduction: An inspiring prologue plus instructor welcomeFoundations of 8D in Service Organizations: What it is, where it came from, why it works(Covers the background of 8D and its relevance in service industries)Problem Identification and Containment (D1-D3): D1: Establish the Team - Build the right cross-functional teamD2: Define the Problem - Analyze issues using 5W2H and dataD3: Implement Containment Actions - Apply quick fixes to prevent further damageRoot Cause Analysis (D4)4: Identify and Verify Root Causes - Dig deep using the 5 Whys and Fishbone DiagramDeveloping and Implementing Solutions (D5-D6)5: Develop Permanent Corrective Actions - Create long-term, effective solutionsD6: Implement and Validate the Solution - Ensure your fix works in the real worldMastering 8D for Real-World Impact (D7-D8)7: Prevent Recurrence - Update SOPs and monitor long-term successD8: Recognize the Team and Document Lessons Learned - Celebrate wins and build a culture of improvementEach section includes:Clear learning objectivesShort, engaging video lecturesReal-world service industry examplesInteractive quizzes and practical case studiesArticles, downloadable templates, and recap lecturesThis course includes:2.5hours of HD on-demand video30+ downloadable files and case-based tools8 structured sections, each with engaging content7 Section Quizzes + 2 Practice Test2.5 Preapproved PDUs, PDCs, CPDs, and CEUsAbility to earn your accredited 8D Problem Solving Specialist CertificationWhy is 8D Problem Solving a must-have tool in your business toolkit?Because it's how world-class service organizations actually fix things.It creates structure where there's chaosIt helps teams stop blaming and start solvingIt ensures failures don't just disappear temporarily-they stay goneFrom hospitals to airlines, financial firms to restaurants-structured problem solving is the competitive edge that keeps operations running smoothly and customers coming back.In a world where customer experience is everything, guessing is not an option. 8D gives you the structured discipline to lead change that sticks.Ready to become the structured problem solver your organization can't live without?The Certified 8D Problem Solving Specialist Course gives you all the frameworks, techniques, and leadership tools to:Solve problems once and for allPrevent failures from returningLead with clarity, not confusionDeliver measurable impact that earns you recognitionEnroll now and start your journey to becoming a Certified 8D Specialist-because every failure is just a well-structured solution waiting to be found.
Who this course is for
This course is designed for service industry professionals who face recurring operational issues and want to solve them permanently using a structured approach
Ideal for those working in customer service, call centers, hospitality, healthcare, education, retail, finance, logistics, or IT services
Perfect for managers, team leads, supervisors, quality professionals, L&D specialists, project owners, and operations staff who want to lead high-impact investigations
Suitable for professionals with no prior experience in Six Sigma or structured problem-solving-this course builds from the ground up
Also valuable for entrepreneurs, small business owners, and internal facilitators looking to improve customer satisfaction and team performance through root cause analysis

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