Free Download Adventures in AI-Powered CX Management: Unlock the Power of AI to Transform Your Customer Experience (Adventures in AI-Powered Management) by James Cole
English | November 19, 2024 | ISBN: N/A | ASIN: B0DNNSV1FD | 238 pages | EPUB | 1.72 Mb
Transform your customer experience with AI! Adventures in AI-Powered CX Management combines storytelling and practical insights to show how AI can revolutionize CX strategies.
Meeting customer expectations is no longer enough-you need to redefine them. In Adventures in AI-Powered CX Management, follow the CX team at Big Box Inc. as they embark on a journey to transform their customer experience strategy with the help of AI.
From reducing churn and enhancing personalization to streamlining omnichannel interactions, this book takes you inside real-world challenges and innovative solutions. Guided by Elliot, their AI tool, the team learns how to harness AI to
redict and prevent customer churn.Deliver personalized, proactive engagement.Create seamless omnichannel journeys.Build long-term loyalty with data-driven insights.Each chapter includes actionable advice, implementation steps, and potential pitfalls to help you apply these lessons in your organization. Whether you're a CX manager, business leader, or AI enthusiast, this book provides the tools you need to create exceptional customer experiences.
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